Yes, returns are accepted in accordance with our return policy and your statutory rights.
Returned items should be complete, securely packed, and returned with all original accessories and packaging where possible. Once the item is received, it will be inspected before any refund or replacement is approved.
For CPUs and other delicate electronic components, we check for physical or installation-related damage, including bent pins, damaged contact pads, socket damage, thermal paste contamination, missing parts, or other signs of incorrect installation, misuse, or handling damage.
If the item has been damaged after delivery or used beyond what is necessary to inspect it, this may affect refund eligibility, and a deduction or refusal may apply where permitted by law.
This does not affect your statutory rights if the item is faulty, not as described, or not fit for purpose.